Terms and Conditions

Last Updated: February 11, 2026
Vpackify
Kohinoor Industrial Estate, Goregaon, Mumbai, 400063
Email: sales@vpackify.com
Website: www.vpackify.com

1. INTRODUCTION
Welcome to Vpackify. These Terms and Conditions ("Terms") govern your access to and use of our website www.vpackify.com and the purchase of products from Vpackify.
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms and Conditions, along with our Privacy Policy, Refund and Cancellation Policy, and Shipping & Delivery Policy. If you do not agree with any part of these Terms, please do not use our website or services.

2. DEFINITIONS

• "Company," "we," "us," "our": Refers to Vpackify
• "Customer," "you," "your": Refers to the individual or entity purchasing products from vpackify
• "Website": Refers to www.vpackify.com
• "Products": Refers to packaging materials and related products offered by Vpackify
• "Order": Refers to a purchase request submitted by the customer
• "Services": Refers to the sale and delivery of products by Vpackify

3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 Age Requirement
You must be at least 18 years of age to use our website and purchase products. By using our services, you represent that you are of legal age to enter into a binding contract.
3.2 Business Customers
If you are purchasing on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
3.3 Account Creation

• You may be required to create an account to place orders
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.4 Accurate Information
You agree to provide accurate, current, and complete information during registration and order placement, and to update such information as necessary.

4. PRODUCTS AND PRICING
4.1 Product Descriptions

• We strive to provide accurate product descriptions, images, and specifications
• Product colors may vary slightly due to screen display differences
• We reserve the right to correct errors in product descriptions or pricing
• Product specifications are subject to change without notice

4.2 Pricing

• All prices are listed in Indian Rupees (INR) unless otherwise stated
• Prices are subject to change without notice
• The price charged will be the price displayed at the time of order placement
• Prices may not include applicable taxes, which will be added at checkout

4.3 Taxes and Duties

• Applicable GST (Goods and Services Tax) will be added to orders as per Indian tax laws
• Customers are responsible for any additional local taxes or duties
• Tax invoices will be provided for all orders

4.4 Product Availability

• Product availability is subject to change
• We reserve the right to limit quantities or discontinue products
• If a product becomes unavailable after order placement, we will notify you and offer alternatives or a refund

5. ORDERS AND PAYMENTS
5.1 Order Placement

• Orders are placed through our website or by contacting our sales team
• An order is considered placed once you receive an order confirmation email
• Order confirmation does not guarantee product availability

5.2 Order Acceptance

• We reserve the right to accept or reject any order at our discretion
• We may refuse orders for reasons including but not limited to:
• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Incomplete or inaccurate information
• Violation of these Terms

5.3 Payment Methods
We accept the following payment methods:

• Credit/Debit Cards
• Net Banking
• UPI (Unified Payments Interface)
• Digital Wallets
• Bank Transfer/NEFT/RTGS
• Cheque (for approved business customers)
• Cash on Delivery (select locations and orders only)

5.4 Payment Terms

• Payment is due at the time of order placement unless otherwise agreed
• For business customers, credit terms may be available upon approval
• Delayed payments may incur interest charges or late fees
• We reserve the right to suspend services for non-payment

5.5 Payment Security

• All payment transactions are processed through secure payment gateways
• We do not store complete credit/debit card information
• You are responsible for ensuring the security of your payment information

5.6 Pricing Errors
If a pricing error occurs:

• We reserve the right to cancel the order and issue a full refund
• We will notify you of the error and offer the option to purchase at the correct price

6. CUSTOM AND BULK ORDERS
6.1 Custom Products

• Custom or made-to-order products require specification approval before production
• Once production begins, custom orders cannot be cancelled or modified
• Customer is responsible for providing accurate specifications, artwork, and designs
• vpackify is not liable for errors in customer-provided specifications

6.2 Bulk Orders

• Bulk orders may require advance payment or deposit
• Delivery timeframes for bulk orders will be communicated at order placement
• Bulk order pricing may differ from standard pricing

6.3 Quotations

• Quotations are valid for 30 days unless otherwise stated
• Quotations are subject to product availability and pricing changes
• Acceptance of quotation constitutes agreement to these Terms

7. INTELLECTUAL PROPERTY RIGHTS
7.1 Website Content
All content on our website, including text, graphics, logos, images, videos, and software, is the property of vpackify or its licensors and is protected by intellectual property laws.
7.2 Restrictions
You may not:

• Reproduce, distribute, modify, or create derivative works of our content
• Use our content for commercial purposes without written permission
• Remove copyright or proprietary notices
• Use automated systems to access or scrape our website

7.3 Trademarks
vpackify name, logo, and related marks are trademarks of vpackify. You may not use our trademarks without prior written consent.
7.4 Customer-Provided Content

• You retain ownership of any designs, logos, or artwork you provide for custom products
• By providing content, you grant us a license to use it for order fulfillment
• You represent that you have the right to use and provide such content
• You indemnify us against claims arising from your provided content

8. LIMITATION OF LIABILITY
8.1 Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VPACKIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM:

• Use or inability to use our products or services
• Delays or delivery failures
• Product defects or damages
• Errors or omissions in product descriptions
• Unauthorized access to your account or information

8.3 Maximum Liability
Our total liability for any claims arising from your purchase shall not exceed the amount you paid for the specific product giving rise to the claim.
8.4 Acknowledgment
You acknowledge that the limitations and exclusions of liability are reasonable and that the price of products reflects such limitations.

9. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless vpackify, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

• Your violation of these Terms
• Your use of products in a manner not intended or recommended
• Your violation of any third-party rights, including intellectual property rights
• Any content or information you provide
• Your fraudulent or illegal activities

10. USE OF PRODUCTS
10.1 Intended Use

• Products are intended for packaging purposes unless otherwise specified
• Use products in accordance with their intended purpose and specifications
• Follow any instructions or guidelines provided with products

10.2 Safety

• Ensure products are used safely and in compliance with applicable regulations
• vpackify is not responsible for injuries or damages resulting from misuse

10.3 Compliance

• You are responsible for ensuring product use complies with applicable laws and regulations
• Verify that products meet your specific requirements and regulatory standards

11. PRIVACY AND DATA PROTECTION
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. TERMINATION
12.1 Termination by Us
We reserve the right to suspend or terminate your access to our website and services at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abusive behavior toward our staff
• Non-payment
• Any reason at our sole discretion

12.2 Effect of Termination
Upon termination:

• Your right to use our website and services ceases immediately
• Outstanding payment obligations remain in effect
• Provisions that by their nature should survive termination will survive

13. DISPUTE RESOLUTION
13.1 Informal Resolution
If you have a dispute with us, please contact us at sales@vpackify.com to attempt informal resolution before pursuing formal proceedings.
13.2 Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
13.3 Jurisdiction
Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
13.4 Arbitration
For disputes involving amounts below ₹5,00,000, the parties agree to resolve disputes through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Mumbai.

14. FORCE MAJEURE
vpackify shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters (earthquakes, floods, fires)
• Pandemics or health emergencies
• War, terrorism, or civil unrest
• Government actions, laws, or regulations
• Labor strikes or disputes
• Supplier or courier service failures
• Internet or telecommunications failures

15. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. WAIVER
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by an authorized representative of vpackify.

17. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund and Cancellation Policy, and Shipping & Delivery Policy, constitute the entire agreement between you and vpackify regarding your use of our website and purchase of products, and supersede all prior agreements and understandings.

18. MODIFICATIONS TO TERMS
18.1 Right to Modify
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last Updated" date.
18.2 Notice of Changes
For material changes, we may provide additional notice through:

• Email notification
• Website banner or pop-up
• Notification upon login (for registered users)

18.3 Acceptance of Changes
Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our services.

19. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of third-party sites. Your interactions with third parties are solely between you and the third party.

20. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction.

21. RELATIONSHIP OF PARTIES
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and vpackify. You have no authority to bind vpackify or create obligations on our behalf.

22. NOTICES
22.1 To You
We may provide notices to you via:

• Email to the address associated with your account
• Posting on our website
• Physical mail to your registered address

22.2 To Us
Notices to vpackify should be sent to: vpackify
Kohinoor Industrial Estate, Goregaon, Mumbai, 400063
Email: sales@vpackify.com

23. ELECTRONIC COMMUNICATIONS
You consent to receive electronic communications from us, including emails, notifications, and electronic records. Electronic communications satisfy any legal requirement for written communications.

24. FEEDBACK AND REVIEWS
24.1 Product Reviews
You may submit reviews or feedback about products. By submitting reviews, you grant us a perpetual, royalty-free license to use, reproduce, and display such content.
24.2 Prohibited Content
Reviews must not contain:

• Offensive, defamatory, or inappropriate content
• Spam or promotional material
• False or misleading information
• Personally identifiable information
• Copyrighted content without permission

24.3 Moderation
We reserve the right to remove reviews that violate these Terms or are otherwise inappropriate.

25. CONTACT INFORMATION
For questions about these Terms and Conditions or any aspect of our services:
vpackify
Kohinoor Industrial Estate, Goregaon, Mumbai, 400063
Email: sales@vpackify.com
Website: www.vpackify.com

26. ACKNOWLEDGMENT
BY USING OUR WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Last Updated: February 11, 2026
© 2026 vpackify. All Rights Reserved.