Privacy Policy

Last Updated: February 11, 2026

Vpackify
Kohinoor Industrial Estate, Goregaon, Mumbai, 400063
Email: sales@vpackify.com
Website: www.vpackify.com

1. INTRODUCTION
vpackify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vpackify.com and use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.

2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:

• Register on the website
• Place an order
• Subscribe to our newsletter
• Contact us via email or phone
• Fill out a form

This information may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Company name (if applicable)
• GST number (if applicable)

2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Click data
• Cookies and similar tracking technologies

2.3 Order Information
When you place an order, we collect:

• Product details
• Order quantity and specifications
• Transaction details
• Delivery preferences

3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders, manage payments, and arrange delivery
• Customer Service: To respond to your inquiries, provide customer support, and resolve issues
• Communication: To send you order confirmations, invoices, shipping updates, and administrative information
• Marketing: To send promotional materials, newsletters, and special offers (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Fraud Prevention: To detect, prevent, and address fraud and security issues

4. DISCLOSURE OF YOUR INFORMATION
We may share your information with:
4.1 Service Providers
Third-party vendors who perform services on our behalf, including:

• Payment processors
• Shipping and logistics companies
• Email service providers
• Website hosting providers
• Analytics providers

4.2 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4.3 Legal Requirements
When required by law or to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Respond to government requests

4.4 With Your Consent
We may share information with your explicit consent for specific purposes.

5. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Types of cookies we use:

• Essential Cookies: Necessary for website operation
• Analytical Cookies: Help us understand user behavior
• Functional Cookies: Remember your preferences
• Marketing Cookies: Used for targeted advertising (with consent)

7. DATA RETENTION
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for accounting and legal compliance purposes for a period of 7 years or as required under Indian law.

8. YOUR RIGHTS
Under applicable data protection laws, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at sales@vpackify.com.

9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

11. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes constitutes acceptance of the updated policy.

13. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vpackify
Kohinoor Industrial Estate, Goregaon, Mumbai, 400063
Email: sales@vpackify.com
Website: www.vpackify.com

14. GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.